Quick answer: Virus and malware removal at Tech Pro Repair in Wilton Manors costs $100. If you drop your computer off in the morning or by midday, it is usually ready the same day. We work on Windows, Mac and Linux, and we keep your files.

Laptop screen full of fake virus warning pop-ups asking the user to call or click
Pop-ups like these are almost always scams. Do not call the number or click the buttons.

Signs your computer has a virus or malware

  • Pop-ups say your computer is infected and tell you to call a number or click “Scan Now”.
  • Your browser changed by itself: a new home page, a different search engine, new toolbars or extensions you did not add.
  • The computer suddenly got slow, the fan runs loud, or the disk is busy even when you are not doing anything.
  • Programs you did not install show up, or open on their own at startup.
  • Friends get strange emails or messages from your account.
  • Your antivirus or Windows Security is turned off and will not turn back on.

Fake virus warnings: what not to do

Most “Your PC is infected” pop-ups are scams, not real warnings from Microsoft, Apple, Norton or McAfee. They try to scare you into calling a fake support number, paying, or letting a stranger connect to your computer.

  • Do not call the number on the screen and do not click “Remove virus now”.
  • Do not give anyone remote access or pay with gift cards or a credit card.
  • Close the browser. If it will not close, use Ctrl + Alt + Delete → Task Manager on Windows, or Force Quit (Option + Command + Esc) on a Mac.
  • Already gave someone access? Turn the computer off, change your email and banking passwords from another device, call your bank, and bring the computer in for a check.

What we do during virus removal

  1. Check the computer and find what is causing the problem: viruses, adware, unwanted programs or browser hijackers.
  2. Remove the malware and clean up startup programs and browser extensions.
  3. Install updates and run a final scan to make sure the system is clean.
  4. Protect it going forward: if you want, we install ESET NOD32 Antivirus with a 1-year license ($69 for the license).
Laptop running a virus scan with Task Manager open during malware removal at Tech Pro Repair
Scanning and checking what runs in the background during virus removal.

Prices

Virus & malware removal $100
ESET NOD32 Antivirus, 1-year license (installed) $69
Windows reinstall $100
Data transfer (saving your files) $150

In most cases virus removal alone fixes the problem. Sometimes the infection is too deep or Windows is too damaged to repair. Then we save your files ($150) and reinstall Windows ($100). We always tell you before doing any extra work.

Windows, Mac and Linux

We remove viruses, adware and unwanted programs from Windows PCs and laptops, MacBooks and iMacs, and Linux computers. Macs get adware and browser hijackers too, even if they get fewer classic viruses.

Tech Pro Repair technician working on an opened laptop in the Wilton Manors shop
We work on Windows laptops, MacBooks and desktops at our Wilton Manors shop.

How to avoid getting infected again

  • Keep Windows or macOS and your browser updated.
  • Download programs only from the official website or app store.
  • Do not open attachments or links in emails you did not expect, even if they look like they are from a bank or a delivery company.
  • Use a real antivirus and do not turn it off.
  • Back up important files to an external drive or the cloud.

Questions before you bring it in

How much does virus removal cost?

Virus and malware removal at Tech Pro Repair is $100. The antivirus is separate: if you want protection afterwards, an ESET NOD32 Antivirus 1-year license is $69.

How long does virus removal take?

Usually the same day. If you drop the computer off in the morning or by midday, it is normally ready that day.

Will I lose my files?

No. We keep your files. If Windows cannot be repaired and has to be reinstalled, we first transfer your data ($150) so nothing is lost.

Do you remove viruses from Mac computers?

Yes. We work on Windows, Mac and Linux computers.

Is the “your computer is infected” pop-up real?

Almost always no. Pop-ups that ask you to call a number or pay to remove a virus are scams. Close the browser, do not call, and bring the computer in if the pop-ups keep coming back.

Get your computer cleaned in Wilton Manors

Tech Pro Repair is at 62 E Oakland Park Blvd, Wilton Manors, FL 33334, open Monday–Friday, 10am–6pm. We serve Fort Lauderdale, Oakland Park and nearby communities. Call (954) 367-5151 or just walk in. See our virus and spyware removal page for details.